Help
We at Advance Auto Parts are committed to providing 100% customer satisfaction.
While some items may become unavailable due to changes made from the
manufacturers, where possible, similar or like items will be offered.
The Advance Auto Parts web site has been ideally designed based on a
cookie enabled browser. A cookie disabled browser will prompt you to log in
repeatedly when requiring specific personal information related to orders or
user profile. For a more fluent site navigation, please make sure you enable
cookies by following the steps listed below.
Internet Explorer
- Click on Tools on your top navigation toolbar and go to "Internet
Option..."
- Click on Security and then, making sure the Internet Icon is highlighted,
click on the "Custom Level" button.
- A "Security Settings" window will pop up. Scroll down until you reach
the Cookies section. Then check the Enable radio button in the two sections:
"Allow cookies that are stored on your computer" and "Allow
per-session cookies (not stored)" and click ok.
Netscape Navigator
- Click on Edit on your top navigation toolbar and go to
"Preferences."
- A "Preferences" dialog will pop up. On the left column, scroll down
and click on "Advance."
- The right side of the window should display now the Advance information.
Make sure that the "Accept all cookies" radio button on the
"Cookies" section is checked. Finally, click ok.
Please contact our customer service department with any comments or service
needs you may have.
If you are using Netscape and do not have a Netscape email
account set up, you will not be able to use the email links throughout the site.
But if you need to send us an email, copy the email address and use your own
email application to send us an email.
Advance Auto Parts
Email: customerservice@robertsonmarketing.com
Support Number: 877-331-0567